1

Tipping and its alternatives: business considerations and directions for research

Lynn, Michael, Withiam, Glenn
Journal:
Journal of Services Marketing
Année:
2008
Langue:
english
Fichier:
PDF, 207 KB
english, 2008
2

American concierges set service standards

Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1993
Langue:
english
Fichier:
PDF, 617 KB
english, 1993
4

Culture at the crossroads: Boca Raton and Rockresorts

Al Glanzberg, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1991
Langue:
english
Fichier:
PDF, 485 KB
english, 1991
5

Frequent-guest programs: do they fly?

Rex S. Toh, Mary-Jean Rivers, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1991
Langue:
english
Fichier:
PDF, 670 KB
english, 1991
6

Helmut Horn: Photographer, environmentalist, hotelier

Al Glanzberg, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1991
Langue:
english
Fichier:
PDF, 371 KB
english, 1991
8

Combining tradition and innovation

Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1991
Langue:
english
Fichier:
PDF, 588 KB
english, 1991
9

The great retirement caper or, bye-bye, boomer

Robert H. Woods, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1992
Langue:
english
Fichier:
PDF, 7.03 MB
english, 1992
10

Andre Tatibouet: Maximizing asset value

Al Glanzberg, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1994
Langue:
english
Fichier:
PDF, 940 KB
english, 1994
11

Service: The key to frequent-guest programs

Rex S. Toh, Michael Y. Hu, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1993
Langue:
english
Fichier:
PDF, 681 KB
english, 1993
12

Hiring hospitality faculty:: Erudition and experience

Michael M. Lefever, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1995
Langue:
english
Fichier:
PDF, 319 KB
english, 1995
13

The value of college advisory boards

Philip A. Conroy, Michael M. Lefever, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1996
Langue:
english
Fichier:
PDF, 669 KB
english, 1996
14

The essential ingredient

Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
2000
Langue:
english
Fichier:
PDF, 196 KB
english, 2000
15

A tale of two hotels

Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
2001
Langue:
english
Fichier:
PDF, 186 KB
english, 2001
16

The big picture: world yearbook looks forward

Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
2001
Langue:
english
Fichier:
PDF, 152 KB
english, 2001
17

United States tourism policy: Alive, but not well

Charles Brewton, Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1998
Langue:
english
Fichier:
PDF, 1.21 MB
english, 1998
18

Shroders: Are timeshares set to break out—or break down?

Glenn Withiam
Journal:
The Cornell Hotel and Restaurant Administration Quarterly
Année:
1998
Langue:
english
Fichier:
PDF, 153 KB
english, 1998
19

H.B. Meek—Hospitality Educations Founding Dean

Withiam, Glenn
Journal:
Hospitality & Tourism Educator
Année:
1996
Langue:
english
Fichier:
PDF, 1.73 MB
english, 1996