Volume 17; Issue 5

The TQM Journal

Volume 17; Issue 5
1

An exploratory study of the use of quality tools and techniques in product development

Thia, C.W., Chai, Kah‐Hin, Bauly, John, Xin, Yan
Journal:
The TQM Journal
Année:
2005
Langue:
english
Fichier:
PDF, 241 KB
english, 2005
2

Customer defections analysis: an examination of online bookstores

Shih, Ya‐Yueh, Fang, Kwoting
Journal:
The TQM Journal
Année:
2005
Langue:
english
Fichier:
PDF, 232 KB
english, 2005
3

Benchmarking on managerial practices: a tool for SMEs

Garengo, Patrizia, Biazzo, Stefano, Simonetti, Alessio, Bernardi, Giovanni
Journal:
The TQM Journal
Année:
2005
Langue:
english
Fichier:
PDF, 248 KB
english, 2005
4

How HR professionals drive TQM: a case study in an Indian organization

Palo, Sasmita, Padhi, Nayantara
Journal:
The TQM Journal
Année:
2005
Langue:
english
Fichier:
PDF, 306 KB
english, 2005
5

Robust PID controllers by Taguchi's method

Vlachogiannis, John G., Roy, Ranjit K.
Journal:
The TQM Journal
Année:
2005
Langue:
english
Fichier:
PDF, 217 KB
english, 2005
6

A model for starting up and implementing continuous improvements and work development in practice

Ljungström, Martin
Journal:
The TQM Journal
Année:
2005
Langue:
english
Fichier:
PDF, 436 KB
english, 2005