Volume 75; Issue 3

Journal of Marketing

Volume 75; Issue 3
4

Process and Outcome Interdependency in Frontline Service Encounters

Année:
2011
Langue:
english
Fichier:
PDF, 1.11 MB
english, 2011
5

Poisoning Relationships: Perceived Unfairness in Channels of Distribution

Année:
2011
Langue:
english
Fichier:
PDF, 352 KB
english, 2011
7

Balancing Risk and Return in a Customer Portfolio

Année:
2011
Langue:
english
Fichier:
PDF, 1.05 MB
english, 2011
10

Journal of Marketing

Année:
2011
Langue:
english
Fichier:
PDF, 103 KB
english, 2011