Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik, Seo, Jungwoon, Hyun, Sunghyup SeanVolume:
93
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2020.102768
Date:
February, 2021
Fichier:
PDF, 261 KB
2021