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Healthcare service quality: a methodology for servicescape re-design using Taguchi approach
G., Rejikumar, Asokan Ajitha, Aswathy, Nair, Malavika S., Sreedharan V., RajaVolume:
31
Langue:
english
Journal:
The TQM Journal
DOI:
10.1108/TQM-10-2018-0136
Date:
July, 2019
Fichier:
PDF, 279 KB
english, 2019