Balancing Risk and Revenue: Cost of Quality within the Banking Industry
Duarte, Patricia, Low, Jwen Fai, Schiffauerova, Andrea, van der Wiele, TonLangue:
english
Journal:
International Journal of Quality & Reliability Management
DOI:
10.1108/IJQRM-06-2017-0106
Date:
October, 2018
Fichier:
PDF, 464 KB
english, 2018