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A multi-year SEM model predicting the impact of behavior attributes on overall patient satisfaction
Nottingham, Quinton, Johnson, Dana M., Russell, RobertaVolume:
35
Langue:
english
Journal:
International Journal of Quality & Reliability Management
DOI:
10.1108/IJQRM-02-2018-0031
Date:
October, 2018
Fichier:
PDF, 689 KB
english, 2018