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Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George, GOTZAMANI, Katerina, Georgiou, Andreas C., Andronikidis, Andreas, Al-Mashari, MajedLangue:
english
Journal:
Business Process Management Journal
DOI:
10.1108/bpmj-10-2015-0140
Date:
July, 2017
Fichier:
PDF, 852 KB
english, 2017