Early warning signs of persistent complainants
Skilling, Gordon, Øfstegaard, Marianne, Brodie, Sara, Thomson, LindsayVolume:
19
Langue:
english
Journal:
British Journal of Healthcare Management
DOI:
10.12968/bjhc.2013.19.5.233
Date:
May, 2013
Fichier:
PDF, 794 KB
english, 2013