Theory and Practice in Hospitality and Tourism Research || Service recovery and satisfaction: The moderating role of religiosity
Radzi, Salleh, Bakhtiar, Mohd, Mohi, Zurinawati, Zahari, Mohd, Sumarjan, Norzuwana, Chik, C, Anuar, FaizVolume:
10.1201/b1
Année:
2014
Langue:
english
DOI:
10.1201/b17390-106
Fichier:
PDF, 63 KB
english, 2014