The elements of customer satisfaction model in Serbian conditions
Cockalo, Dragan, Djordjevic, Dejan, Sajfert, Zvonko, Brkic, Vesna Spasojevic, Nikolic, MilanVolume:
17
Année:
2012
Langue:
english
Journal:
International Journal of Services Technology and Management
DOI:
10.1504/ijstm.2012.048026
Fichier:
PDF, 256 KB
english, 2012