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The two minds of the buyer: The difference in expectations and perceptions towards sales personnel in turbulent market contexts
Kuhnle, Jennifer C., Caemmerer, Barbara, Mulki, JayVolume:
11
Langue:
english
Journal:
Journal of Customer Behaviour
DOI:
10.1362/147539212x13420906144723
Date:
September, 2012
Fichier:
PDF, 188 KB
english, 2012