Quality and Reliability Problems from a Consumer's Perspective: an Increasing Problem Overlooked by Businesses?
Elke den Ouden, Lu Yuan, Peter J. M. Sonnemans, Aarnout C. BrombacherVolume:
22
Année:
2006
Langue:
english
Pages:
18
DOI:
10.1002/qre.766
Fichier:
PDF, 514 KB
english, 2006