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The impact of multi-skilling on personnel scheduling in the service sector: a retail industry case
Henao, César Augusto, Muñoz, Juan Carlos, Ferrer, Juan CarlosVolume:
66
Langue:
english
Journal:
Journal of the Operational Research Society
DOI:
10.1057/jors.2015.9
Date:
December, 2015
Fichier:
PDF, 172 KB
english, 2015