Developing a multidimensional and hierarchical service quality model for the travel agency industry
Laura Martínez Caro, Jose Antonio Martínez GarcíaVolume:
29
Année:
2008
Langue:
english
Pages:
15
DOI:
10.1016/j.tourman.2007.07.014
Fichier:
PDF, 313 KB
english, 2008