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Exploring the impact factor of positive word-of-mouth influences satisfied customers
Su, Yi-Liang, Lin, Tom M.Y., Chang, Sue-TingVolume:
26
Langue:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2013.839168
Date:
April, 2015
Fichier:
PDF, 184 KB
english, 2015