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Telehealth services evaluation: a combination of SERVQUAL model and importance-performance analysis
Yin, Shu-Yun, Huang, Kuan-Kai, Shieh, Jiunn-I, Liu, Yu-Huei, Wu, Hsin-HungVolume:
50
Langue:
english
Journal:
Quality & Quantity
DOI:
10.1007/s11135-015-0174-4
Date:
March, 2016
Fichier:
PDF, 267 KB
english, 2016