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Social Dollars: The Economic Impact of Customer Participation in a Firm-Sponsored Online Customer Community
Manchanda, Puneet, Packard, Grant, Pattabhiramaiah, AdithyaVolume:
34
Langue:
english
Journal:
Marketing Science
DOI:
10.1287/mksc.2014.0890
Date:
May, 2015
Fichier:
PDF, 319 KB
english, 2015