The relationship between service quality and customer satisfaction: the example of CJCU library
Wang, I-Ming, Shieh, Chich-JenVolume:
27
Langue:
english
Journal:
Journal of Information and Optimization Sciences
DOI:
10.1080/02522667.2006.10699686
Date:
January, 2006
Fichier:
PDF, 288 KB
english, 2006