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Linking organizational culture and customer satisfaction: Results from two companies in different industries
Gillespie, Michael A., Denison, Daniel R., Haaland, Stephanie, Smerek, Ryan, Neale, William S.Volume:
17
Langue:
english
Journal:
European Journal of Work and Organizational Psychology
DOI:
10.1080/13594320701560820
Date:
March, 2008
Fichier:
PDF, 183 KB
english, 2008