Moderating role of hotel employees’ gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun, Yoon, Hye HyunVolume:
43
Langue:
english
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2014.08.003
Date:
October, 2014
Fichier:
PDF, 607 KB
english, 2014