Influence of appearance orientation, BI and purchase intention on customer expectations of service quality in Hong Kong intimate apparel retailing
Yip, Joanne, Chan, Heidi H.T., Kwan, Bonny, Law, DerryVolume:
22
Langue:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2011.593904
Date:
October, 2011
Fichier:
PDF, 173 KB
english, 2011