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[IEEE 5th ACIS International Conference on Software Engineering Research, Management & Applications (SERA 2007) - Busan, Korea (2007.08.20-2007.08.22)] 5th ACIS International Conference on Software Engineering Research, Management & Applications (SERA 2007) - A Case Study: CRM Adoption Success Factor Analysis and Six Sigma DMAIC Application
Pan, Zhedan, Ryu, Hoyeon, Baik, JongmoonAnnée:
2007
Langue:
english
DOI:
10.1109/SERA.2007.6
Fichier:
PDF, 378 KB
english, 2007