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[IEEE 2012 Fifth International Conference on Business Intelligence and Financial Engineering (BIFE) - Lanzhou, Gansu, China (2012.08.18-2012.08.21)] 2012 Fifth International Conference on Business Intelligence and Financial Engineering - Customer Knowledge Network Based on Service Interaction: A Typology and Spiral Model
Zhang, Ruoyong, Xu, Dongliang, Zhao, YanhaiAnnée:
2012
Langue:
english
DOI:
10.1109/BIFE.2012.103
Fichier:
PDF, 150 KB
english, 2012