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A Case Study for Comparing Two Service Quality Measurement Approaches in the Context of Teaching in Higher Education
Li, Rose Yanhong, Kaye, MikeVolume:
4
Langue:
english
Journal:
Quality in Higher Education
DOI:
10.1080/1353832980040202
Date:
July, 1998
Fichier:
PDF, 717 KB
english, 1998