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Performance measurement tools: the Balanced Scorecard and the EFQM Excellence Model
Wongrassamee, S., Simmons, J.E.L., Gardiner, P.D.Volume:
7
Langue:
english
Journal:
Measuring Business Excellence
DOI:
10.1108/13683040310466690
Date:
March, 2003
Fichier:
PDF, 778 KB
english, 2003