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Customer-centric service quality management for SK Telecom's mobile packet service
Jisun Kim, Jong Hoon Park, Sung Kim, Dong Geol Lee, Yo Sub Kim, Sang Hyun JinVolume:
16
Année:
2006
Langue:
english
Pages:
15
DOI:
10.1002/nem.630
Fichier:
PDF, 539 KB
english, 2006