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Special Issue on Strategic Issues in Selling and Sales Management || Developing Loyal Customers with a Value-adding Sales Force: Examining Customer Satisfaction and the Perceived Credibility of Consultative Salespeople
Annie H. Liu and Mark P. LeachVolume:
21
Langue:
english
Journal:
The Journal of Personal Selling and Sales Management
DOI:
10.2307/20832587
Date:
January, 2001
Fichier:
PDF, 1.94 MB
english, 2001